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Brian McGill | Member Development Supervisor
“LKCS always strives to provide us with the best possible customer service.”
Pete Fauth | Executive Vice President
“Superior products and service, and very helpful when we have a problem or question”.
Christine Martinez | Core System Manager
Staff is always kind, ready to listen and help out when needed.Turn around time on statement process has gotten our members spoiled! :)
Kim McKee | Vice President/COO
“We absolutely love LKCS’ tool suite! We’re not web designers, we’re bankers. We needed a solution to help us easily manage our rates, banner ads, and other key areas of our website. The tool suite is easy to use and understand, and we appreciate just how much control it has given us over our website.”
Briana Hood | Marketing & Community Development Officer
“I have nothing but great experiences with the LKCS team during my time working with them.”
Gretchen Seeley | Business Development Specialist
"Steve and his entire team at LKCS are extremely knowledgeable, friendly and answer all our questions and concerns in a timely manner. LKCS is awesome to work with and they do excellent work for Bar-cons FCU. When it comes to all the services they provide us, Bar-cons has been nothing but pleased."
Carl F. Mundth | President/CEO
"Since the time we went with LKCS color statements, we have had much greater member involvement. This involvement has helped our members to understand their accounts and the credit union itself. I would highly recommend LKCS color statements. They will help your credit union grow and compete on a more professional level now and into the future. The folks at LKCS are always willing to lend a hand with anything they can to help our credit union be at its best."
Joanne Yoder | Member Services Representative / Marketing
"ECU Credit Union has been using LKCS statement services for many years. They have always provided great service, very responsive and professional. We look forward to working with LKCS for many years to come."
Megan Thompson | Vice President
"LKCS and Amy are great to work with! We have partnered with them for over five years now on website and print design. We appreciate how accommodating they are to our requests. We just have to send them a few thoughts on our ad or campaign idea and then they deliver quality designs in a very timely fashion. We are definitely a satisfied customer!"
Derek Groth | President/CEO
"LKCS was able to streamline our statement processing for us. Being a smaller Credit Union, it takes a great deal of work off of our plate. They are fast and easy to work with. They are able to answer any questions we have. Our statements look great and our members love the customized layout. I would recommend them to anyone."
Peg Niedbalski | Senior Vice President
"We partnered with LKCS for a total re-design of our website. After a couple conversations, the Web Design team was able to capture the look and feel we wanted for our company website. They communicated well throughout the process and responded quickly. We are beyond satisfied with the end result."
Joel Cardona | Marketing Manager
"We recently implemented the Tool Suite and it has saved us a lot of time. We can process contact forms much more quickly and direct them to the specific person who needs them. The ability to add quick, visible, but unobtrusive announcements has been great too! They’re so easy to add and schedule. We love it!"
Michael S. Porter | Vice-President
Eureka Savings Bank is very happy with the work that LKCS did in helping us create our new website! We gave them a tight deadline so that the new site would be active to coincide with our core conversion. The whole team worked seamlessly with the bank to reach this goal, and the end result was a great re-imagining of our site. We couldn’t be happier with the end result!
Denise Frazier | Member Service Representative
"Always quick to respond if I have a question and very easy to work with."
Tom Pierce | Chief Operating Officer
"Amy has been a great account manager for us. We tend to throw things at her the last minute and she comes through for us time and time again!!"
Matthew Parrott | Marketing Director
"Everyone at LKCS has been outstanding to work with and have been very accessible when it comes to our questions.
We look forward to this partnership in the future and truly appreciate the beautiful new website that will be with us now and for the future growth of this credit union!"
Kristen Anast | Marketing and Database Manager
“We have worked with LKCS for many years. They are always ready to help no matter how crazy our requests are!”
Suzie Branch | CEO
"Any time we come up with a new marketing idea, the team at LKCS always provides fantastic ideas on how to make it better. They are always doing whatever it takes to make your credit union look its best! And their enthusiasm for what they do is incredible! I love working with LKCS!"
Thea Fradette | Marketing Director
"As a new Marketing Director, the last thing I wanted to feel was lost. When I found out that Steve Piano would be my representative and I'd be working with LKCS, my fears vanished. From the get-go, Steve and the team at LKCS have been nothing but friendly, professional, and thorough. Thanks to their team, our members are provided with accurate, timely, and professional statements, and all my marketing materials look great!"
Bethanie Springer | Marketing Specialist
“LKCS goes above and beyond in the customer service dept. They respond quickly, are patient, and always produce amazing work.”
Melissa Mallet | CEO
"I have always had a great experience with the way that the LKCS staff has handled our account. I really like our website and the ease and convenience of being able to set up our own banners."
Tim McCoy | Vice-President Marketing & eCommerce
"We cannot tell you how much we appreciate the support and “extra mile(s)” you guys have always gone for us – this project and every one before it. LKCS is truly a partner in our eyes, we could only hope for all of the folks we do business with to be as diligent and interested in our success. Looking forward to a great conversion and many future projects down the line!"
Brian Sawai | Director of Marketing
“The LKCS team has been very responsive and professional in their services and customer relationship. We are very satisfied, and LKCS has been fantastic to work with, ‘World-Class’ ”
Victoria Cooper | Digital Marketing
"LKCS is just super helpful. When I was a new employee, they were very patient, attentive, and really helped me launch successful projects. I always feel I can rely on them."
Glenda Collins | VP Business Development
"Amy Rankin and all her team at LKCS are absolutely amazing. I always receive a prompt reply to my questions or change request, and any changes I do request are typically completed that day or the next at the latest. Thank you so much for the awesome customer service you provide!"
Megan Thompson | Vice President
"The LKCS tool suite makes it very easy to update our website. We mainly use it to change our rates, banners, and ads, and with a few clicks we’re usually done. It is the perfect solution for us, and helps us to make our changes timely and efficiently."
Peggy Sprout | Vice President Marketing
"Everyone that I have dealt with at LKCS has been a pleasure to work with… most especially Amy Rankin. She, and everyone that I have worked with, have always gone the extra mile to be helpful."
Michael L. Bagniewski | Vice President
“LKCS was the right choice for the redesign project of the website for Hoyne Savings Bank. The team there was great to work with and developed a new website that we are very pleased with. Congratulations to the LKCS team for this well-deserved recognition.”
Kara Yerke | Image and Brand Architect
"Always can depend on LKCS to look out for us - you double check our work before you run a job and are always quick to provide solutions to various issue/ideas that we have."
Kelley Vaughn-Kauffman | PT Marketing Assistant
“Where to begin: Excellent communication, excellent turnaround time, excellent product solutions!”
Nichelle Morey | Marketing Director
"LKCS is very knowledgeable in their field, very helpful with any problem we have and response time is awesome!"
Megan Thompson | Vice President
"LKCS and Amy are great to work with! We have partnered with them for over five years now on website and print design. We appreciate how accommodating they are to our requests. We just have to send them a few thoughts on our ad or campaign idea and then they deliver quality designs in a very timely fashion. We are definitely a satisfied customer!"
Jennifer Voss | Assistant Vice President
"The customer service provided by LKCS and team is refreshing! It's hard to find vendors that are so accommodating and helpful!"
Matthew Parrott | Marketing Director
"Sid and the whole LKCS team were outstanding to work with throughout the whole website design process. We wanted to have something that was different and unique that stood out from other institutions websites. LKCS did a great job with meeting those goals for us as well as keeping our website user friendly for our membership."
Christie Golenski | Marketing Manager
"I couldn’t be happier with the statement services provided by LKCS. The reps are all friendly, knowledgeable, and easy to work with. The statement design matches my credit union’s color branding, and there are virtually limitless onsert options available to help promote our products and services. I would recommend LKCS to any credit union looking for a new statement provider. "
Kelly Ulrich | Marketing Manager
"Amy is great to work with. We are happy with the look of our website."
Marisela Zambrano | Director of Business Development
"Working with LKCS on a new website redesign was a very pleasant and successful experience. I highly recommend LKCS for any of your web design needs. I had researched other vendors and none compared to the presentation and information we received from the LKCS team. They were very pleasant/professional, easy to reach and always went beyond to help me understand and to answer any questions."
Jared Schneider | Systems Administrator
“LKCS worked with our existing vendor to make sure that all of the correct steps were taken during our conversion. The process was smooth and our members love the look of our new statements!”
Kelsey Joseph | Director of Marketing
From the moment we signed on with LKCS, I knew we were in good hands. We gave them our vision for our new website and they exceeded our expectations. They are one of the best vendors I have worked with – great communicators, efficient and timely. We are so grateful we teamed up with LKCS!
Kendra M. Long | Executive Secretary/Marketing
"We contacted LKCS to initiate the process of doing a complete website redesign. From the very moment we started working together their team was so professional and so helpful. They made, what can be a daunting undertaking, a very easy process. The communication was fantastic! I highly recommend LKCS for web design needs. They do a wonderful job of listening to what your needs and expectations are."
Lisa Ferguson | Director of Marketing
We cannot speak highly enough of LKCS SEO. They have been a fantastic asset to our online marketing strategy for over two years now. They do an exceptional job in working with our website and increasing our ranking. They brief us on the status and provide reporting of our website on a regular basis. I have been dealing personally with Jessica who has been very supportive and helpful with any concerns I may have. LKCS has transformed our online visibility quicker than we expected at a very reasonable cost – a great return on investment.
Gail Moore | Vice President
"It was a pleasure working with Tim Turczyn and the entire team at LKCS on the development and launch of First Southern State Bank’s new website! Our goal was to update our web presence with a site that was secure, visually appealing, easy to edit, and would serve as a virtual branch for our customers. The LKCS team listened to our needs and was able to exceed our expectations by turning our vision into reality. In addition, their customer service and responsiveness to our questions and concerns after the launch have been equally impressive.
Our timing for the new site could not have been better! As the COVID-19 crisis hit, our customers have found the site as a no-contact way to communicate with us and to continue to do their banking.
We are grateful to LKCS for developing, maintaining, and hosting www.fssbank.com and we highly recommend them."
Diane Childs | Vice President, Marketing
"Great customer service. LKCS is always there to answer a question...and they have provided numerous services that help us greatly. Fair pricing and attention to detail."
Jason Herington | Network Systems Manager
"Consistent performance, excellent product selection, great staff!"
Janel Cabadas | Vice President of Marketing & Business Development
"We've had the pleasure of working with LKCS for many different services including statement services. LKCS delivers remarkable personalized service month after month. The quality of all of LKCS’ services is commendable and makes working with LKCS feel like a true extension of our credit union. We genuinely feel like they are a true partner in the operation of our daily business."
Betsy Rhynes | President
“Streator Community Credit Union” has used LKCS statement services for a number of years. We are always pleased with their service and enjoy working with them on a personal basis as well. I don’t know where you could get better service and we plan on continuing our partnership with LKCS for many years to come!”
Dana Racine | Vice President of Marketing
"I recently switched employers and with my new marketing position came working with LKCS. I was relieved to find out they not only provide support, but helped to build many of the core marketing pieces. One thing I like is their customer service to respond to various issues promptly. I would recommend LKCS to people who are looking for a true marketing partner, not just a vendor."
Julio Cuomo | Marketing Coordinator
"LKCS gets the job done. Our rep, Amy Rankin, is always on top of things and does a great job servicing us."
Nancy McCracken | CIO
"ALWAYS the most responsive and helpful. Everyone that we’ve worked with at LKCS is a testament to the customer service experience."
John Morin | Vice President of Information Technology
"Always available at the drop of a hat. Excellent service."
Kevin Hill | Marketing Coordinator
"The best thing about LKCS’ tools is how fast I can make updates to our site. It’s instant. I can upload a new banner, click refresh, and boom it’s live for the world to see. There is no waiting involved. And, we can do this and more without formal training on website design or programming. It is very user-friendly and makes keeping our website fresh and up-to-date very easy.”
Jason McHugh | Assistant Vice President, Communications and Events
"LKCS has always been there for Alloya for all of our needs from regular printing of postcards to creative solutions. Sid is the best and very responsive.”
Jose Nunez | Director of IT
"Enjoying the new service being provided by Creative Services. This month e-statements were available to our member by the 2nd of the month. Now this is what I call service. Thanks for all your help on this process."
Toni Gernand | Development & Lending Representative
"Great, friendly and professional service."
Lori Fogleman | Marketing Specialist
"Excellent customer service....quick response...take changes in stride and always put the customer first! Love LKCS and their team!"
You have a beautiful, shiny website. And you’re ready for a flood of new leads. But that predicted deluge is nothing more than a trickle. You need to implement ways for users to “convert” by giving them the ability to take action. Well-designed, user-friendly online forms are the answer.
The 15th Annual Hermes Creative Awards has recognized LKCS for distinction in web design under the...
Read Full Article from the LKCS Recognized with Two Hermes Creative Awards for Excellence in Credit Union Website Design post
How can you do more in less time? How can you communicate with your members and customers on...
Read Full Article from the Will Marketing Automation Benefit You? post
We’ve updated the layout of our Social Media Management Tool dashboard to make it more intuitive....
Read Full Article from the Social Media Management Tool Dashboard Updates post
The integrity of your statement data is extremely important to LKCS. LKCS has numerous systems in place to protect the privacy of your account holder’s confidential information. Read through some of our extensive security measures.
