DataFlex Mail Tracker - LKCS
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DataFlex Mail Tracker

Gain unprecedented visibility into your postal delivery performance on all of your mailings.

Track your individual mail pieces all the way to their destination. Data is presented visually in a highly graphical format. Users can gain insight into when mail is expected to be delivered, how quickly it is actually delivered, and identify the sources of any potential delays.

Gain Important Insights On Statement Mailings:

Mail Tracking Process

  • Every mail piece that LKCS sends for its clients includes an Intelligent Mail® Barcode (IMb).
  • The U.S. Postal Service® scans these barcodes multiple times as each mailing tray, letter, postcard, or flat passes through different facilities and a variety of postal equipment on its way from origin to destination.
  • LKCS' DataFlex Mail Tracker analyzes the data from millions of IMb scans giving highly detailed mailing data back to LKCS to share with their clients.

Review Delivery Results

  • DataFlex Mail Tracker shows LKCS overall delivery results. Compare actual mail delivery dates with the USPS' published service standards to show how many mail pieces were delivered early, on-time, and late.

Identify Potential Problems

  • Data for mail pieces that cannot be confirmed as delivered are presented to LKCS on a Delivery Scans Exceptions page.
  • Breaking this data down and presenting it sorted by USPS facility, operation code, and tray number is highly beneficial in determining if there is a potential problem with mail delivery.
  • LKCS can use this data to work with their local USPS contacts to resolve any issues found in the mailstream.

Individual Piece Tracking

  • What do you do when someone calls claiming they haven’t received their statement or critical document? DataFlex Mail Tracker makes it easy to search and find all postal scan data for any mailpiece(s).
  • Instantly receive details regarding each mail facility and operation performed on the mailpiece and see if delivery has been confirmed or where the document was last.

Why you need this:

deliveryProvides a proof of delivery when customer claims they didn’t receive their statement or bill.
paper-trailProvides a paper trail for mail delivery issues for up to 180 days.
mailingProvide proof of postal delivery.
visibilityIdentify the source of mail delivery issues.

Start Tracking Your Mailings

All of this helps you maximize your investment in mail while providing the best service to your customers and members.

DataFlex Mail Tracker is a powerful new addition to our statement and notice processing services, and comes included. As you can see, our mail tracking solution will enable you to have more transparency with every step of the delivery process.