You and they go around and round. Whenever there’s a statement processing issue, the finger pointing starts. While they’re worrying about who to blame, your customers are wondering when their statements will arrive.
Power up with LKCS to get the best possible customer service! We understand that creating statement files isn’t your only job. If an issue arises, our heroic staff of programmers will compare and analyze your data file to help determine what the problems and solutions are.
Every month, we check our customer’s data files for these common issues:
- Proper date range on statements
- Proper transaction activity
- Verify statement quantities from month to month and quarter to quarter
- Check and notify you if you have embarrassing spelling errors or old or out of date messages
- And dozens of other quality control tests
Is your current statement provider watching out for you?
If you’re unhappy with your current statement provider, switch to LKCS! Our courageous and experienced programmers and testers will make the conversion process easy. Better yet, you will receive a statement that’s designed specifically for you. ZAP!
Visit us online at www.lk-cs.com/statements. Or attend our upcoming webinar to learn more about our statement processing services.
After registering, you will receive a confirmation email containing information about joining the webinar.