LKCS - Our Webinars

Webinars

Ideas to Improve Your Statement
Feb 13, 2019 1:00 PM CST
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LKCS combines the latest statement technologies with unsurpassed customer service to provide you with the ultimate statement printing and mailing solution.

We offer the complete statement package with our full suite of statement printing and mailing services:

Statement Reformatting
With data processing systems designed to process data, the statements they produce usually aren’t attractive or easy to read. LKCS can reformat data from any system into any format or layout you desire.

Advanced Security
LKCS is SOC2 certified and has numerous systems in place to protect the privacy of your data. With procedures as simple as incorporating barcodes to insure accuracy when inserting pages into an envelope, to designing our building to secure all entrances with both biometric and PIN-based entry systems.

E-Statements
We are happy to provide a secure, dependable, user-friendly, and affordable e-statement solution for our customers. Our electronic statements can provide you with a potential savings of over 50 cents per recipient per month and access to your account holders’ statements online at any time.

Onsert Marketing
Statement ads, also known as onserts, are designed to attract attention to your marketing campaigns with photos, artwork, or fonts. Ads can be printed on all account statements and can be targeted to a specific recipient. (See Mobile Banking ad below)

Inserting Technology
Take advantage of your “free postage” by including inserts, such as newsletters, in with your monthly statement. Take this one step further by customizing which of your account holders receive specific statement stuffers based on account relationships, balances, demographic attributes and more.

Design Your Website for a Better User Experience
Mar 13, 2019 1:00 PM CST
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User experience is often the most overlooked aspect of a new website build. Yes, the overall design should look good but if the site is difficult to use then you are losing business! Every little detail must be easy to find, understand and use from the visitor’s perspective, or they may get frustrated and leave – taking their business with them.

The User Experience Professionals Association defines user experience (UX) as follows: “Every aspect of the user’s interaction with a product, service, or company that make up the user’s perceptions of the whole. User experience as a discipline is concerned with all the elements that together make up that interface, including layout, visual design, text, brand, sound and interaction.”

You may be thinking why does this matter to my website? Studies show:

  • Mobile users are five times more likely to abandon a task if your website is not optimized for their device.
  • 88% of online customers are less likely to return to a site after a bad experience.
  • One study by Forrester shows a well-designed user interface could raise your websites conversion rate by up to 200%, while a better UX design could boost conversion rates by up to 400%!

Think of your website as your branch that never closes and your customer service rep that doesn’t sleep. When a user comes to the website, we want to make sure the experience is as good or better than if they came into the branch to visit. We don’t want them to have a bad experience, not find what they need, or not finalize what they are trying to do as they may leave and never come back.

LKCS can get your website project started and nail the UX aspect! Our award-winning web team will create a custom online presence that meets your specific online goals, supports your brand, and promotes your products and services.

Couldn't make the webinar? View it on You Tube!