LKCS has again successfully completed an annual SOC 2 Audit on Controls at a service organization relevant to security, availability, processing integrity, confidentiality and privacy.
The successful completion of this comprehensive audit demonstrates LKCS' commitment to implementing processes and controls for delivery of high-quality services to its customers. Key services included in the scope of the audit were LKCS' statement processing and e-statement operations, database marketing, direct mail, information technology policies and procedures, and website hosting services.
According to Mike Dudek, President, "LKCS focuses extensively on ensuring the absolute safety and security of our clients' confidential data. Our SOC 2 report reflects the processes and procedures we follow daily, the suitability of our controls design, and the operating effectiveness of the controls we have in place."
The American Institute of Certified Public Accountants (AICPA) has developed the SOC 2 report based on the trust services principles, criteria, and illustrations for security, availability, privacy, confidentially and processing integrity for services organizations. The SOC 2 report includes the AICPA's predefined criteria for industry best practices regarding policies, procedures, and processes related to security, availability, and confidentiality for demonstrating a strong system of internal controls. It is a report by an independent accounting and auditing firm on management's description of a service organization's system and the suitability of the design and operating effectiveness of controls. For more information regarding SOC 2 auditing, please visit http://www.aicpa.org.
Kim Purintun | Vice President of Executive Operations
"Switching to LKCS was the best move we ever made. They made everything so easy and offer so much more than I excepted. They have taken our statements to the next level."
Kristin Thomas | CEO/ President
"As a new CEO, not only was I going through my first-ever bi-annual member account verification audit with my statements, but it was also our first time using LKCS to do so. I couldn’t have been happier with the process! My reps assisted me through every necessary step, from onsert wording to envelope style and return address… they know every detail and have it covered! Not only that, but they prepared plenty of time ahead so I could rest easy knowing it was taken care of! And just like with every other service, they are easy, friendly, and attentive. Thanks, LKCS!"
Carl F. Mundth | President/CEO
"Since the time we went with LKCS color statements, we have had much greater member involvement. This involvement has helped our members to understand their accounts and the credit union itself. I would highly recommend LKCS color statements. They will help your credit union grow and compete on a more professional level now and into the future. The folks at LKCS are always willing to lend a hand with anything they can to help our credit union be at its best."
Betsy Rhynes | President
“Streator Community Credit Union” has used LKCS statement services for a number of years. We are always pleased with their service and enjoy working with them on a personal basis as well. I don’t know where you could get better service and we plan on continuing our partnership with LKCS for many years to come!”
Jared Schneider | Systems Administrator
“LKCS worked with our existing vendor to make sure that all of the correct steps were taken during our conversion. The process was smooth and our members love the look of our new statements!”
Derek Groth | President/CEO
"LKCS was able to streamline our statement processing for us. Being a smaller Credit Union, it takes a great deal of work off of our plate. They are fast and easy to work with. They are able to answer any questions we have. Our statements look great and our members love the customized layout. I would recommend them to anyone."
Janel Cabadas | Vice President of Marketing & Business Development
"We've had the pleasure of working with LKCS for many different services including statement services. LKCS delivers remarkable personalized service month after month. The quality of all of LKCS’ services is commendable and makes working with LKCS feel like a true extension of our credit union. We genuinely feel like they are a true partner in the operation of our daily business."
Kate Mason | Director of Marketing
"LKCS has been my top vendor relationship throughout my career at the Credit Union. Product quality is always excellent and the service is fast and courteous."
Christie Golenski | Marketing Manager
"I couldn’t be happier with the statement services provided by LKCS. The reps are all friendly, knowledgeable, and easy to work with. The statement design matches my credit union’s color branding, and there are virtually limitless onsert options available to help promote our products and services. I would recommend LKCS to any credit union looking for a new statement provider. "
Thea Fradette | Marketing Director
"As a new Marketing Director, the last thing I wanted to feel was lost. When I found out that Steve Piano would be my representative and I'd be working with LKCS, my fears vanished. From the get-go, Steve and the team at LKCS have been nothing but friendly, professional, and thorough. Thanks to their team, our members are provided with accurate, timely, and professional statements, and all my marketing materials look great!"
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