An ounce of prevention can go a long way! The same can be said about your website. The threat of legislation surrounding ADA website guidelines has caught many financial institutions by surprise.
Your Digital Branch may be the only branch that some of your customers regularly visit. Your Digital Branch must interact properly with the different assistive technologies used by the disabled. Your failure to show concern for this can result in a lawsuit. As the number of lawsuits has increased, the asset sizes of the institutions being targeted have decreased.
Failure to have documented proof that you are addressing your website ADA issues is allowing lawsuits to proceed. Having reports that document you are reviewing your website to address and meet the guidelines is your best protection. Regular, systematic reporting from a reputable and independent third-party reviewer is the best approach to prevent an epic battle. POW!
Not sure where your website stands in relation to the guidelines? Test individual pages of your website at wave.webaim.org. Click the Details (flag) and Information (i) icons on the very far left edge of the page to understand any of the items reported.
At LKCS, we offer different web accessibility solutions based on your specific institution’s needs, internal (or external) web development expertise, and timeline. We let you choose how often your website gets reviewed and documented.
Visit us online at www.lk-cs.com/ada or attend our upcoming webinar to learn more about meeting ADA Guidelines.